Quality Publishing

Since 1986

Refund Policy

Returns and Refunds Policy

Thank you for shopping at Darussalam Publishers. 

If you have an issue with your purchase on Darussalam Publishers because it wasn't what you expected or you were unable to enjoy it for some reason, we'll be happy to get your money back to you. We don't want you to be unsatisfied with your purchase or your time on Darussalam Publishers but there are restrictions to what we're able to refund that are necessary to keep in mind (i.e. a refund may be given after deducting transaction fee etc).

It's extremely important to note: You must contact us within 7 days of a charge for a refund. We cannot grant you a refund for any charges that are more than 7 days old.

Refunds are processed to the same credit card or PayPal account used at the time of purchase. We do not provide refunds via cash, check, or other payment methods. We can only refund purchases that have happened in the last 7 days to the original payment card or PayPal account.

Conditions for a Refund: Technical Issues, Payment Errors, Fraud

Darussalam Publishers will of course issue refunds for purchases - made in the past 7 days - in the following cases:

  • Technical issues - If you've experienced technical issues which are the fault of Darussalam Publishers that prevent you from using the purchase, we'll issue a refund.
  • Fraud - If it's determined that your account has been taken over by a third party and used fraudulently, we'll of course issue a refund.
  • Payment error - If it's determined that Darussalam Publishers charged you in error, we'll definitely issue a refund.
  • Unexpected/Defective Content - If the purchase was made to unlock additional content which turns out to be drastically different than shown in the free preview or defective in some way, we'll issue a refund to you. 

But you must contact us within 7 days of a disputed charge for us to be able to issue a refund.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Single E-book Purchase

We issue refunds for the single e-book purchase provided that it is done with in 24 hours of purchase. After this time, reader will have to give valid reason and a refund may be given.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us: By email: info@darussalampublishers.com